For your convenience, we've gathered our most common questions. Don't see yours? Ask us during your consultation.
Schedule a complimentary virtual consultation. We'll talk about your pet, your schedule, and what you need. Next comes a meet and greet, then we set your schedule.
A visit where we meet your pet in their home, learn the routine, review feeding, medications, and preferences, and set up home access. Your pet gets to know us before care begins.
Send us a text or an email. New clients can also use our consultation form. Existing clients simply text us to book or change visits.
You get a text when we arrive and when we leave, with photos and notes from the visit. You can text us any time.
Our founder has cared for pets professionally since 2009, built and sold a seven-figure pet care company, and is an integrative pet health coach. Our team members are trained and certified in Pet First Aid and CPR.
Yes. Every team member is trained in our standards and certified in Pet First Aid and CPR before caring for your pet.
Yes. We are insured through Business Insurers of the Carolinas.
We reinforce commands and leash manners on every walk and adventure. If your dog needs more before joining our Dog Adventures, we can schedule an advance training session.
We serve Palm Beach, Manalapan, Gulf Stream, Ocean Ridge, Highland Beach, South Palm Beach, and Delray Beach. Hotel and concierge clients are welcome throughout the Palm Beach area.
Yes. Pet services run 8 am to 10 pm, seven days a week, and pet sitting is available 24/7. Dog Adventures and Engagement Walks run midday, Monday to Friday.
Yes. We schedule visits and walks within a time window that works for you and your pet.
Every pet and every schedule is different. We talk through options and rates during your consultation, once we understand what your pet needs.
Yes. Paw Club Palm Beach is our monthly membership. Members hold a standing spot in our Dog Adventures and Engagement Walks.
No more than three to four dogs per Certified Pet Professional. It is how every dog gets real attention.
We time outings around the hottest hours, build in shade and water breaks, and adjust or reschedule when conditions aren't safe.
Yes. Rabbits, guinea pigs, ferrets, most rodents, birds, and most fish. Most reptiles and amphibians with advance reservation.
Yes, including insulin injections, as directed by you and your veterinarian.
Every pet must be current on the vaccines your veterinarian recommends. We confirm the details during your consultation.
Let us know as soon as you can by text or email. We'll adjust your schedule and walk you through our cancellation policy during your consultation.
We set up access during the meet and greet and keep it secure. Lockboxes and door codes both work.
A tired dog is a good dog.
Schedule a complimentary consultation and ask us directly.
Book a ConsultationPrefer to text? Text us at (202) 271-9352